ISO 9001:2015 Certification
ISO 9001:2015 Certification

The Grama Panchayat has achieved the internationally recognized ISO 9001:2015 Certification to ensure quality standards in public service delivery. This recognition was awarded as part of a project implemented through the Kerala Institute of Local Administration (KILA) to make local self-government institutions more efficient and citizen-friendly.

Key Benefits of the Certification

  • Improved and faster public service delivery

  • Accuracy and efficiency in file processing

  • Timely response to applications

  • Transparency and accountability in citizen services

  • Faster access to information through digital record systems

  • Comprehensive citizen surveys for better governance and service improvement